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Burns & McDonnell Craft Human Resources Manager - Appleton, WI in Appleton, Wisconsin


The Craft HR Manager manages all AZCO human resources initiatives impacting union construction employees. The position formulates partnerships across the business unit to deliver value-added service to management and employees that reflects the business objectives of the organization.

Essential Duties: include the following: Other duties may be assigned.

  • Establishes and maintains relationships with the business unit to facilitate the success of AZCO's mission and goals.

  • Provides guidance and coaching to business unit on matters related to all areas of human resources management impacting the union workforce. This includes but is not limited to employee relations, performance management, policies, labor-law legislation, and state and federal agency requirements.

  • Manages union payroll team and ensures accuracy and integrity of all payroll processes.

  • Ensures compliance with all HRIS requirements.

  • Researches, prepares for, and advises on matters pertaining to performance and disciplinary actions for union employees. Works closely with management and union business managers to resolve employee relations issues and grievances.

  • Development, coordination, support, and implementation of targeted HR initiatives impacting the union workforce.

  • Evaluates, and develops onboarding program for union workforce.

  • Facilitates onboarding program for union supervision as it relates to human resources.

  • Provide guidance regarding field pay practices for union employees.

  • Develops and facilitates performance management process for union workforce.

  • Partners with Corporate Human Resources and Safety teams to ensure that union policies and procedures align with AZCO’s goals and requirements.

  • Manages and resolves complex union employee relations and equal opportunity issues. Conducts effective, thorough, and objective investigations to ensure compliance with company policies, federal, state, and local employment laws.

  • Facilitates communication among union employees and site management. May guide employees and managers on problem-solving, compliance, to assist with mitigating risk for the organization.

  • Collaborates corporate services human resources team on companywide initiatives.

  • Evaluates, develops, and facilitates training programs for union supervision.

  • Identifies and leads and/or participates on employee committees, teams, and planning processes to assure process improvement is integrated into the daily operations of assigned business unit.

  • Works closely with management and union employees to improve work relationships, build morale, increase productivity.

  • Provides input and feedback that enhances the delivery of existing programs impacting the union workforce. 

  • Maintains confidentiality of proprietary information.

  • All other duties as assigned.

Supervisory Responsibilities: This position directly supervises the payroll department.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving – Identifies and resolves problems in a timely manner; works well in group problem solving situations.

Design – Demonstrates attention to detail the ability to draft technical documents.

Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Customer Service – Responds promptly to customer needs; meets commitments.

Written Communication – Edits work for spelling and grammar.

Oral Communication – Speaks clearly and persuasively in a positive manner; listens and gets clarification responds well to questions; demonstrates group presentation skills; participates in/conducts meetings.

Organizational Support – Completes administrative tasks correctly and on time.

Ethics – Treats people with respect; Inspires the truth in others; works ethically and with integrity; upholds organizational values.

Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Motivation – Demonstrates persistence and overcomes obstacles. Must be able to work independently, with limited supervision.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.

Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Safety and Security – Observes and insures compliance of safety and security procedures; determines appropriate action beyond guidelines; responds to potentially unsafe conditions; uses equipment and materials safely.

Adaptability – Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Initiative – Undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.

Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality.


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

  • Bachelor's degree in Education, Training, Business, Human Resources or a related degree is required.

  • Minimum of 5 years’ experience working in human resources field in a union environment is required.

  • Experience with employee relations required.

  • Experience managing human resources requirements in a union construction environment.

  • Demonstrated creative and /or technical writing experience.

  • Ability to listen to training needs, identify, evaluate, and implement solutions.

  • Must demonstrate ability to build strong relationships and provide excellent client service.

  • Excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly present complex information.

Knowledge and Skills:

  • Working knowledge of MS Word, Excel and Outlook.

  • Familiar with, HIPAA, Federal Contracts, E-Verify and other government compliance regulations.

  • Strong analytical and problem solving skills.

  • Superior verbal/written communication and presentation skills.

  • Strong interpersonal and organizational skills.

  • Experience working with unions and union labor.

Other Qualifications:

Travel: This position has limited travel responsibilities. Travel may be required to shop and jobsite locations in the Fox Valley and throughout the United States.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally required to stand for long periods of time; frequently required to feel; reach with hands and arms; talk; hear. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be exposed to general office conditions. The employee will occasionally be exposed to outside weather conditions, moving mechanical parts, and moderate noise levels.


Job Human Resources

Primary Location US-WI-Appleton

Schedule: Full-time

Travel: Yes, 5 % of the Time

Req ID: 222438