Burns & McDonnell Assistant O365 Collaboration Specialist in Kansas City, Missouri
The role is responsible for assisting in the implementation, administration, monitoring, marketing and end-to-end cohesiveness of O365 collaboration applications for Burns & McDonnell on an international platform.
Plan deploy and support collaboration tools and technical solutions across the organization with focus on Microsoft O365 applications such as Teams, SharePoint and Exchange.
Develop standards, governance principals, usage guidelines and adoption methodologies for collaboration tools as appropriate for our business.
Work closely with various stakeholders to identify opportunities with existing systems and processes where collaboration tools can greatly improve ways of working across the organization.
Lead configuration and testing of collaboration tools with focus on effective reuse and efficiency.
Enable the organization to adapt and leverage ongoing deployment of collaboration tools and continued platform improvements.
Resident expert on O365 collaboration applications and overall product direction, with a passion for staying current on the Microsoft roadmap.
Collaborate with other IT staff, including Tier 1 Service Desk, to ensure cross-training and facilitate effective issue resolution.
Compile and log operational issues, escalate incidents with vendors and build relationships with vendor account managers for escalation of service issues.
Assist with scaling collaboration tools, communicating to a variety of audiences in several media (verbal, written, videos, live presentations), and handling change management for our organization.
Manage multiple simultaneous tasks and projects with various and changing levels of priority and difficulty.
All other duties as assigned.
Bachelor's degree inComputerScience,Management InformationSystems (MIS), Information Technologyor related field.Applicable years of experience maybe substituted for degree requirement.
Experiencesuccessfully delivering technical solutions including planning,deploymentand support for collaboration tools, with focus on Microsoft O365 applications such as Teams, SharePointandExchange.
Project Online experience a plus.
Ability tocollaboratein a team withstrongcommunication andproblem-solvingskills.
Excellent written and verbal communication skillsas well as excellent analytical and problem-solving abilities.
Understanding oftheMicrosoft collaboration stack including Office 365, Azure AD Connect, Exchange & SharePoint.
Basic knowledge of applying IT security regulations and policies.
Experience conducting and supporting O365 authentication and identity management.
Experience managing Azure Active Directory.
PowerShell scripting skills.
Primary Location US-MO-Kansas City
Travel: Yes, 5 % of the Time
About Burns & McDonnell
Burns & McDonnell is making the world a more amazing place with more than 5,000 engineers, architects, construction professionals, scientists and consultants on staff and growing. We strive to create amazing success for our clients and amazing careers for our employee-owners. We take on some of the world’s toughest challenges with the industry’s best thinking.
We have offices and projects spanning the US and the globe. We are proud to rank among FORTUNE magazine’s 100 Best Companies to Work For. Our culture of 100% employee ownership plays a major role in supporting that outcome. Each employee shares in the ownership of the firm, bringing the commitment of an owner to our projects. Clients appreciate that and have rewarded us with a 90% repeat business rate and decades-long partnerships. Pretty cool for a 100 year old firm that grows organically.
At Burns & McDonnell, you’ll have the opportunity to make a difference every day while fulfilling your personal and professional ambitions. Our entrepreneurial culture lets you guide your destiny and shape the path your career travels. And with more than 350 service specialties, your career and development options are abundant.
Burns & McDonnell is an Equal Opportunity Employer Minorities/Females/Disabled/Veterans
Req ID: 191865