Burns & McDonnell IT Infrastructure Manager in Kansas City, Missouri
This position of will provide leadership and technical skills to effectively and efficiently manage IT Infrastructure technologies and personnel. Work with the Enterprise Strategist to drive the global vision, strategy, architecture, design, standards/roadmaps, initiatives, goals, and projects across the corporate infrastructure.
Oversee daily operations, including server hardware, software, and operating systems.
Lead the team to identify the appropriate tools and processes to enhance efficiencies in the day to day infrastructure operations, maintaining high availability at all times.
Manage the rollout of new technologies and upgrades in a way that minimizes disruption to the business – focusing on change management and problem avoidance
Establish, maintain and report on service level agreements for infrastructure services
Consistently maintain and improve disaster recovery strategy
Work closely with other teams to align infrastructure initiatives with the IT strategy to ensure that we meet business goals.
Manage escalations to both vendors and internal support organizations for timely recovery of systems and services.
Define and gather metrics to measure the overall effectiveness of the infrastructure team while tracking delivery of quality customer service.
Develop and implement methods to measure and report on infrastructure or apps/services performance and reliability
All other duties as assigned.
Bachelor's degree in Computer Sciences or a related field.
7 years of experience in infrastructure management and operating systems
4 years of management experience
Working knowledge in Microsoft Windows, VMware, NetApp, Cisco
Solid documentation, communication skills, and project planning
Ability to plan, multitask, and prioritize work in a fast-changing environment
Must be able to work in a team environment
Must be detail oriented with ability to maintain and organize workloads.
Must be able to maintain highly confidential information.
Ability to communicate effectively in writing and orally.
Ability to resolve interpersonal conflict and miscommunications.
Demonstrated collaborative skills and ability influence peers and senior management
Self-motivated with critical attention to detail, deadlines and reporting
Primary Location US-MO-Kansas City
Travel: Yes, 25 % of the Time
About Burns & McDonnell
Burns & McDonnell is making the world a more amazing place with more than 5,000 engineers, architects, construction professionals, scientists and consultants on staff and growing. We strive to create amazing success for our clients and amazing careers for our employee-owners. We take on some of the world’s toughest challenges with the industry’s best thinking.
We have offices and projects spanning the US and the globe. We are proud to rank among FORTUNE magazine’s 100 Best Companies to Work For. Our culture of 100% employee ownership plays a major role in supporting that outcome. Each employee shares in the ownership of the firm, bringing the commitment of an owner to our projects. Clients appreciate that and have rewarded us with a 90% repeat business rate and decades-long partnerships. Pretty cool for a 100 year old firm that grows organically.
At Burns & McDonnell, you’ll have the opportunity to make a difference every day while fulfilling your personal and professional ambitions. Our entrepreneurial culture lets you guide your destiny and shape the path your career travels. And with more than 350 service specialties, your career and development options are abundant.
Burns & McDonnell is an Equal Opportunity Employer Minorities/Females/Disabled/Veterans
Req ID: 192009